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Privacy Policy

1. Introduction
MineWarp and its related services, including BVerified (“we,” “us,” “our”), respect your privacy and are committed to protecting your personal information in accordance with applicable law, including the Protection of Personal Information Act (“POPIA”). This policy explains how we collect, use, disclose, store, and protect personal information, and how you can exercise your rights in relation to your personal information.


2. Who We Are
We are responsible for the processing of personal information collected through www.minewarp.com and related services. Our contact details are at the end of this policy.
 

3. Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, job title, company name

  • Information submitted through contact forms, newsletter sign-ups, verification questionnaires, or similar interactions

  • Any other information you choose to provide in connection with our services

We also automatically collect technical data (e.g., cookies, IP address) as described in our cookie notice.


4. How We Use Your Information
We use personal information for purposes including:

  • Responding to your inquiries and requests

  • Providing, improving, and personalizing our services

  • Publishing verified customer proof points and related records (only where consent has been obtained)

  • Security, analytics, and website improvement

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5. Lawful Basis for Processing
We only process personal information where we have a lawful basis under POPIA, which may include:

  • Your consent, which is obtained prior to processing for specified purposes

  • Where processing is necessary to perform a service requested by you

Before using any personal information to publish or display proof points or verification content, we will obtain explicit, informed consent.

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6. How We Share Your Information
We may share your personal information with:

  • Trusted third-party service providers acting on our behalf (e.g., website analytics or hosting partners) under contractual agreements to ensure protection of personal information

  • Legal, regulatory, or law enforcement authorities where required by law

  • Authorized BVerified customers who have contracted us to verify outcomes with you, their customer

We do not sell, rent, or trade your personal information.


7. International Data Transfers
Your personal information may be stored and processed in countries outside South Africa, including in jurisdictions with different data protection laws. We take appropriate safeguards to protect personal information in accordance with applicable law.


8. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or damage.


9. Your Rights
Under POPIA, you have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for processing for specific purposes

  • Object to processing where applicable

To exercise these rights, please contact us at the contact details below. We will respond to requests within a reasonable period.


10. Retention of Personal Information
We retain personal information only as long as necessary to fulfil the purposes described, or as required by law, after which it will be securely deleted or anonymized.

 

11. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When updated, the revised policy will be posted here with a “Last updated” date.


12. Contact Information
If you have questions, wish to withdraw consent, or want to exercise any right, you can contact:
Information Officer
info@minewarp.com

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